Armenia Customer Case: Arm Nature LLC

Armenia Customer Case: Arm Nature LLC

2024-11-06 11:44:00

Customer:  Arm Nature LLC
Interviewee:  Davit
Packaging product:  Tea
Purchasing equipment:  Plywood type inner and outer bag tea bag machine


1. Customer demand

  • New project
  • Not familiar with the machine operation
  • Worried that the machine would not work well in Armenia
    Decision made after watching the machine operation in the video

2. Our response measures (solutions)

  • Analyze the difference between the plywood tea bag machine and the continuous tea bag machine
  • Explain the operating structure of the machine through a video, and run the two machines at the same time for the customer to compare
  • Explain the role of each workstation, daily maintenance, troubleshooting, etc. The customer highly recognizes the professionalism of our explanation and service attitude

3. Post-purchase experience

  • After receiving the machine, the customer started the machine according to the teaching video we provided
  • The machine is running normally, and the customer also introduced his friends to us, and we continue to maintain a cooperative relationship
Contact Supplier
Name

Name can't be empty

Email

Email can't be empty

* Phone/WhatsAPP

Phone/WhatsAPP can't be empty

Company

Company can't be empty

* Packaging Requirements

Packaging Requirements can't be empty

Submit